IT Process Change & Management

Business transformation outsourcing combines business and industry acumen and process knowledge with proven technologies.

This emerging model is changing the way we consult: For example, outsourcing once was viewed as simply a tool for reducing IT costs, and today outsourcing encompasses strategically focused, comprehensive management of an ever-increasing variety of business processes.

Market demand for business transformation outsourcing

Within the next couple of years, the outsourcing market will split between low margin commodity services, focused on "traditional" data center outsourcing, and high margin transformational services, which affect fundamental business processes. It is in this core processes area where SNT provides significant business transformation outsourcing opportunities – like customer relationship management services.

Key drivers to why businesses decide to outsource include:

Improved speed-to-market
Relationship/partner in transformation to e-business
Focus on core competencies
Access to intellectual capital
Improved competitive position
Access to scarce skills and resources with no long-term investment
Disciplined processes
Mitigated risk
IT Cost ReductionMitigated RisksBusiness Transformation from SNT Solutions

Business transformation outsourcing benefits

Business transformation outsourcing offers immediate cost savings through traditional outsourcing while creating longer-term business advantage through high-end strategic consulting and integration services.

Without huge upfront capital investments, business transformation outsourcing enables companies to keep their core "traditional" business systems running as they incorporate the latest process and systems design.

The benefits of transformation:

IT cost reduction
Annual operating cost reduction
Product development cycle reduced
On time shipments improved
Moved to common processes globally
Significantly reduced complexity in major processes
Consolidation and standardisation


  • Working together to ensure that your business can easily embrace change to its business processes is a key to the successful integration and continued growth of your business systems
  • We work closely with our customers and partners to ensure that effective change is integrated during any project life-cycle and closely manage this with all stakeholders, whether this be the integration of new hardware or software services, through to business process changes that are implemented to make processes more effective.
  • We have a proven track record at taking business process and affecting significant change to streamline this through delivery of existing processes through software driven automation.
  • We follow our key Integrate Support Protect methodology through all business process change life cycles to ensure that there is a continued and supported solution that integrates business units through successful change.

Experience True Customer Satisfaction

The quality of client relationship is our No.1 priority. We invest in up-front analysis and assurance that enables us to be a seamless extension of your team.

Increase Operational Productivity

We can help create savings then add value with the deep systems knowledge and industry-specific business experience needed to improve your business processes.

Achieve Strategic Value

Our next-generation BPS is backed by the strategic thinking needed to reduce risk and maximize opportunity. We customize the best solution and remain accountable for its implementation.

Drive Transformation

We can help you tap entire new streams of revenue that used to be uneconomical and get you the up-front analysis and re-architecting needed to build a platform for growth.

More information

Today’s business leaders are pressured to cut costs, tighten controls and improve performance, without disrupting internal operations or customer relationships. Fortunately, BPO has evolved. It’s now about partnership with trusted experts to transform key business processes — and reach the next level of business advantage.
The requirements of an ever changing landscape can make management a formidable challenge SNT offer full business process outsourcing services within your business integrating with existing teams or providing a full and seamless solution.

Leading companies use our customized BPO solutions to gain an advantage in the marketplace. We help you save costs immediately, while making refinements that make businesses work smarter. With the right BPO partner, you can redirect valuable resources more efficiently and strategically. Turn to us and turn your internal resources into core capabilities to differentiate and build your business.

SNT Business Process Services benifit from fourth-generation BPO methodologies, our focus is on deep knowledge of your industry vertical and quality relationship building for the smoothest possible transition. We build trust. You’ll feel it every step of the way.

IT as a Service

ITaaS offers the building blocks of the services a business requires from an IT Solution into an agile managed service

Managed Services

Providing you with management and assuming responsibility for providing a defined set of services to your proactively allowing you to determine the services that you require

IT Outsourcing

Designed to take your IT and provide it to your business as a utility including software and infrastructure providing a seamless experience while reducing costs

IT Support

Full IT support is designed for customers who want to retain ownership of their IT assets and services, we support your server and network infrastructure

IT Co-Sourcing

Designed for clients who already have on-site IT in place, but require our expertise and resources. We integrate our solutions around your existing internal services

Need more information about our services?

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