Business transformation outsourcing combines business and industry acumen and process knowledge with proven technologies.
This emerging model is changing the way we consult: For example, outsourcing once was viewed as simply a tool for reducing IT costs, and today outsourcing encompasses strategically focused, comprehensive management of an ever-increasing variety of business processes.
Market demand for business transformation outsourcing
Within the next couple of years, the outsourcing market will split between low margin commodity services, focused on "traditional" data center outsourcing, and high margin transformational services, which affect fundamental business processes. It is in this core processes area where SNT provides significant business transformation outsourcing opportunities – like customer relationship management services.
Key drivers to why businesses decide to outsource include:
|Relationship/partner in transformation to e-business|
|Focus on core competencies|
|Access to intellectual capital|
|Improved competitive position|
|Access to scarce skills and resources with no long-term investment|